Privacy Policy
Last Updated: October 2026
At Clear Line Technical Services LLC (CLTS Doors), we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store and protect your information when you visit or use our website cltsdoors.com or contact us regarding our products and services.
By using our website, you agree to the practices described in this Privacy Policy.
1. About Us
Clear Line Technical Services LLC
Office No. A091, Building Abdullah Alzahed F2, Hor Al Anz, Dubai, UAE
Phone: +971 56 328 1003
Email: info@cltsdoors.com, mohammad.clts@gmail.com
We provide glass doors, automatic doors, barriers, facade solutions, mesh systems and other modern access and architectural solutions across Dubai and the UAE.
2. Information We Collect
We may collect personal information that you voluntarily provide when you:
- Submit a contact or enquiry form
- Request a quotation
- Request information about our services
- Contact us by phone, email or other communication channels
- Communicate with our sales or service team
The information may include:
- Full name
- Phone number
- Email address
- Company name
- Project or service requirements
- Location or project address
- Any other information you choose to provide
We may also automatically collect limited technical information when you visit our website, such as your IP address, browser type, device type, operating system, pages visited and general website usage information.
3. How We Use Your Information
We may use the information collected to:
- Respond to your enquiries and requests
- Provide quotations and service information
- Understand your project requirements
- Schedule consultations, surveys or installations
- Provide customer support
- Improve our website and services
- Communicate with you regarding your enquiry
- Maintain website security
- Comply with applicable legal and regulatory requirements
We will only use your information for legitimate business purposes and in accordance with applicable laws.
4. Contact and Quote Forms
If you submit information through our contact, enquiry or quotation forms, we may use the information provided to contact you regarding your request.
Please do not submit sensitive personal information through our website unless it is specifically required for a legitimate business purpose.
5. Cookies
Our website may use cookies and similar technologies to improve website functionality, understand visitor behaviour and provide a better browsing experience.
Cookies may help us:
- Remember certain preferences
- Understand how visitors use our website
- Improve website performance
- Analyse website traffic
- Identify technical issues
You can control or disable cookies through your browser settings. However, disabling certain cookies may affect some website functionality.
6. Third-Party Services
We may use third-party services for purposes such as website analytics, hosting, security, maps, communication, advertising or other website functionality.
These third parties may process certain information in accordance with their own privacy policies. We encourage users to review the privacy policies of third-party services when applicable.
We do not sell or rent your personal information to third parties.
7. Sharing of Information
We may share your information only when reasonably necessary to:
- Provide requested products or services
- Work with trusted service providers
- Process or respond to your enquiry
- Meet legal or regulatory obligations
- Protect our website, business or users
- Prevent fraud, misuse or security threats
Any service providers handling personal information on our behalf are expected to use such information only for legitimate purposes.
8. Data Security
We take reasonable technical and organizational measures to protect personal information against unauthorized access, loss, misuse, alteration or disclosure.
However, no internet transmission or electronic storage system can be guaranteed to be completely secure. Therefore, while we make reasonable efforts to protect your information, we cannot guarantee absolute security.
9. Data Retention
We retain personal information only for as long as reasonably necessary to fulfil the purposes for which it was collected, including providing services, responding to enquiries, maintaining business records and meeting legal or regulatory requirements.
When information is no longer required, we may securely delete or anonymize it where appropriate.
10. Your Privacy Rights
Depending on applicable law, you may have rights regarding your personal information, including the right to:
- Request access to information we hold about you
- Request correction of inaccurate information
- Request deletion of certain personal information
- Withdraw consent where processing is based on consent
- Ask questions about how your information is being used
To exercise any applicable privacy rights, please contact us using the details provided below.
11. Children’s Privacy
Our website is intended for general audiences and is not specifically directed toward children.
We do not knowingly collect personal information from children without appropriate consent where such consent is required by applicable law.
12. External Links
Our website may contain links to third-party websites or platforms. We are not responsible for the privacy practices, content or security of external websites.
We recommend reviewing the privacy policy of any third-party website before providing personal information.
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our business, website functionality, technology or applicable legal requirements.
Any updated version will be published on this page with a revised “Last Updated” date.
We encourage you to review this page periodically.
14. Contact Us
If you have any questions, concerns or requests regarding this Privacy Policy or the way we handle your personal information, please contact us:
Clear Line Technical Services LLC
Address: Office No. A091, Building Abdullah Alzahed F2, Hor Al Anz, Dubai, UAE
Phone: +971 56 328 1003
Email: info@cltsdoors.com, mohammad.clts@gmail.com
Website: cltsdoors.com
We will make reasonable efforts to respond to privacy-related enquiries in a timely manner.